Frequently asked questions
1. General
What is Pascale?
Pascale is an AI-powered educational support platform. It covers the full learning journey: primary school, secondary school, higher education and professional training.
How does Pascale’s AI work?
Each exchange is based on a prompt written by our teaching teams; it includes official curricula, explanatory diagrams and precise instructions. The AI then provides explanations, exercises or methodological advice adapted to the chosen level.
What types of content can I find?
Concise lessons, step-by-step examples, interactive exercises, self-assessment quizzes, organisation advice and resources to prepare for exams or certifications.
How much does access to Pascale cost?
Registration is free and includes 7 free credits to test the service. After that, you will need to subscribe to use the service or buy a personalised chapter.
How do credits work?
When you open a Pascale chapter, the relevant chapter is first introduced to you: this introduction is always free.
To start the chapter, simply reply to Pascale: it costs 1 credit.
You can then continue chatting freely, asking questions or requesting exercises. Each new message sent in the same chapter costs 1 more credit, never more.
When can I cancel my subscription?
The subscription can be cancelled at any time and you keep access until the subscription date expires or the credits run out.
Can I pause a session and resume it later?
Yes. Each chapter opens in a dedicated discussion that you can reopen at any time to review the history.
What happens if I run out of credits?
Access to all content is blocked until you buy a pack of credits or the subscription renews.
I cannot find a subject or chapter. What should I do?
Use the “new chapter” option. We will create a new chapter for you, adapted to your need.
Who validates new content?
Our teachers analyse each request and write or adjust the prompt before publishing the chapter in your space.